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Humana is a Fortune 50 healthcare leader dedicated to improving the health and well\-being of seniors and lower\-income Americans. Through innovative technology and data\-driven solutions, Humana is transforming healthcare delivery to make high\-quality care more accessible, affordable, and personalized. Human’s technology organization plays a critical role in delivery, differentiation, and growth of Humana’s offerings to members, patients, and providers.
We are seeking a strategic and highly skilled Lead, Storytelling to join our Enterprise AI team. This role is responsible for translating complex AI strategy, products, and capabilities into compelling, clear, and actionable narratives tailored for executives, business leaders, and product teams.
This is not a traditional communications role—this leader will operate at the intersection of strategy, product, and executive engagement, shaping how our AI vision is understood, adopted, and scaled across the enterprise.Executive \& Strategic Storytelling
- Develop clear, compelling narratives that articulate the Enterprise AI vision, strategy, and roadmap
- Craft high\-impact presentations, briefings, and storytelling assets for executive leadership (C\-suite, SVPs, VPs)
- Translate complex AI concepts into accessible, business\-relevant value stories
- Ensure consistency of message across current capabilities, near\-term initiatives, and long\-term vision
Content Development \& Delivery
- Create and maintain a portfolio of storytelling assets:
+ Executive presentations and board\-level materials
+ Digital content (intranet features, multimedia storytelling, interactive formats)
+ Strategic narratives for product launches and capability rollouts
- Partner with product and technical teams to distill insights into clear, engaging, audience\-specific content
- Continuously evolve storytelling formats to leverage modern, digital\-first communication approaches
Enterprise AI Enablement
- Help leaders and teams understand:
+ What AI capabilities exist today
+ What is coming next
+ How to engage and adopt AI solutions
- Support key moments in the AI journey: launches, milestones, adoption drives, and scaling initiatives
- Create narratives that connect AI strategy to business outcomes and measurable impact
Change \& Communications Partnership
- Inform and shape broader Change \& Communications strategies, without being limited to traditional comms execution
- Collaborate with change management, HR, and communications teams to ensure alignment and amplification of key messages
- Provide storytelling frameworks and content that enable others to communicate effectively
Cross\-Functional Collaboration
- Work closely with:
+ Enterprise AI leadership
+ Product and engineering teams
+ Business unit stakeholders
+ Change \& Communications partners
- Function as a trusted advisor to leaders on how to communicate complex ideas with clarity and influence
Impact of the Role
This role is critical to scaling Enterprise AI. Success will be measured by:
- Increased clarity and alignment among executives and business leaders
- Improved understanding and adoption of AI capabilities across the enterprise
- Strong, consistent narratives that accelerate rollout and scale
- Enhanced ability of leaders and teams to communicate AI effectively
Use your skills to make an impact
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Required Qualification
- 8\+ years of experience in strategic storytelling, executive communications, consulting, product marketing, or similar roles
- Bachelor’s degree or equivalent experience in the Technology, Leadership, or Communications fields preferably
- Strong familiarity with AI concepts (e.g., GenAI, machine learning, data platforms) and their business applications
- Proven ability to create executive\-level presentations and narratives
- Strong understanding of how to translate technical or complex topics into business\-friendly storytelling
- Exceptional writing, visual storytelling, and presentation design skills
- Experience collaborating with senior leaders and influencing at the executive level
- Ability to operate in ambiguous, fast\-paced, and evolving environments
- Demonstrated success supporting C\-suite or senior executive communications in complex enterprises
- Experience working within Enterprise AI, advanced analytics, or digital transformation programs at scale
Preferred Qualifications
- Background in management consulting, strategy, or internal strategy teams
- Familiarity with enterprise\-scale change programs
- Experience with modern storytelling tools (e.g., Figma, PowerPoint, Adobe, storytelling platforms)
- Experience driving storytelling for product launches, platform adoption, or capability scaling initiatives
- Proven ability to shape narratives in support of large\-scale change, transformation, or innovation programs
- Advanced proficiency with modern storytelling and design tools (e.g., PowerPoint, Figma, Adobe Creative Suite, video/multimedia tools)
- Experience creating digital\-first storytelling experiences (interactive content, executive dashboards, intranet experiences, etc.)
- AI, Product, and Technical Certifications are a plus
Additional Information
Work Style: This position will have a hybrid work style. Qualified candidates are required to currently live in, or be willing to move to, a commutable distance from one of the talent markets listed below.
Office Location Options:
- Louisville, KY
- Chicago, IL
- New York, NY
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$115,200 \- $158,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole\-person well\-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short\-term and long\-term disability, life insurance and many other opportunities.About Us
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About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Salary Context
This $115K-$158K range is in the lower quartile for AI/ML Engineer roles in our dataset (median: $180K across 1841 roles with salary data).
View full AI/ML Engineer salary data →Role Details
About This Role
AI/ML Engineers build and deploy machine learning models in production. They work across the full ML lifecycle: data pipelines, model training, evaluation, and serving infrastructure. The role has evolved significantly over the past two years. Where ML Engineers once spent most of their time on model architecture, the job now tilts heavily toward inference optimization, cost management, and integrating LLM capabilities into existing systems. Companies want engineers who can ship production systems, and the experimenter-only role is fading fast.
Day-to-day, you're writing training pipelines, debugging data quality issues, setting up evaluation frameworks, and figuring out why your model performs differently in staging than it did on your dev set. The best ML engineers are obsessive about reproducibility and measurement. They instrument everything. They know that a model is only as good as the data feeding it and the infrastructure serving it.
Across the 3,708 AI roles we're tracking, AI/ML Engineer positions make up 70% of the market. At Humana, this role fits into their broader AI and engineering organization.
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
What the Work Looks Like
A typical week might include: debugging a data pipeline that's silently dropping 3% of training examples, running A/B tests on a new model version, writing documentation for a feature flag system that lets you roll back model deployments, and reviewing a junior engineer's PR for a new evaluation metric. Meetings tend to be cross-functional since ML touches product, engineering, and data teams.
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
Skills in Demand for This Role
Python and PyTorch dominate the requirements. Most roles expect experience with cloud platforms (AWS, GCP, or Azure) and familiarity with ML frameworks like TensorFlow or JAX. RAG (Retrieval-Augmented Generation) has become a top-3 skill requirement as companies integrate LLMs into their products. Docker and Kubernetes show up in about a third of postings, reflecting the production focus of the role.
Beyond the core stack, employers increasingly want experience with experiment tracking tools (MLflow, Weights & Biases), feature stores, and vector databases. Fine-tuning experience is valuable but less common than you'd think from reading Twitter. Most production LLM work is RAG and prompt engineering, not fine-tuning. If you have both, you're in a strong position.
Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.
Compensation Benchmarks
AI/ML Engineer roles pay a median of $218,750 based on 3,817 positions with disclosed compensation. Mid-level AI roles across all categories have a median of $200,000. This role's midpoint ($136K) sits 37% below the category median. Disclosed range: $115K to $158K.
Across all AI roles, the market median is $217,500. Top-quartile compensation starts at $272,100. The 90th percentile reaches $325,000. For comparison, the highest-paying categories include AI Safety ($300,000) and Research Engineer ($280,000). By seniority level: Entry: $120,000; Mid: $200,000; Senior: $230,000; Director: $272,150; VP: $250,000.
Humana AI Hiring
Humana has 5 open AI roles right now. They're hiring across AI/ML Engineer. Positions span New York, NY, US, Frisco, TX, US. Compensation range: $147K - $208K.
Location Context
AI roles in New York pay a median of $220,000 across 1,045 tracked positions.
Career Path
Common paths into AI/ML Engineer roles include Data Scientist, Software Engineer, Research Engineer.
From here, career progression typically leads toward ML Architect, AI Engineering Manager, Principal ML Engineer.
The fastest path into ML engineering is through software engineering with a self-directed ML education. A CS degree helps, but production engineering skills matter more than academic credentials. Build something that works, deploy it, and measure it. That portfolio project is worth more than a Coursera certificate. For career growth, the fork comes around the senior level: go deep on technical complexity (staff/principal track) or move into managing ML teams.
What to Expect in Interviews
Expect system design questions around ML pipelines: how you'd build a training pipeline for a specific use case, handle data drift, or design A/B testing infrastructure for model deployments. Coding rounds typically involve Python, with emphasis on data manipulation (pandas, numpy) and algorithm implementation. Take-home assignments often ask you to build an end-to-end ML pipeline from raw data to deployed model.
When evaluating opportunities: Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.
AI Hiring Overview
The AI job market has 3,708 open positions tracked in our dataset. By seniority: 102 entry-level, 1,705 mid-level, 1,469 senior, and 432 leadership roles (Director, VP, C-Level). Remote roles make up 14% of the market (508 positions). The remaining 3,180 roles require on-site or hybrid attendance.
The market median for AI roles is $217,500. Top-quartile compensation starts at $272,100. The 90th percentile reaches $325,000. Highest-paying categories: AI Safety ($300,000 median, 21 roles); Research Engineer ($280,000 median, 147 roles); AI Architect ($254,798 median, 67 roles).
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
The AI Job Market Today
The AI job market spans 3,708 open positions across 16 role categories. The largest categories by volume: AI/ML Engineer (2,605), Data Scientist (310), AI Software Engineer (259). These three account for the majority of open positions, though smaller categories often have higher per-role compensation because of specialized skill requirements.
The seniority mix tells a story about where AI teams are in their maturity. Entry-level roles (102) are outnumbered by mid-level (1,705) and senior (1,469) positions, reflecting that most companies are past the 'build a team from scratch' phase and need experienced engineers who can ship production systems. Leadership roles (Director, VP, C-Level) total 432 positions, representing the bottleneck between technical execution and organizational strategy.
Remote work availability sits at 14% of all AI roles (508 positions), with 3,180 requiring on-site or hybrid attendance. The remote share has stabilized after the post-pandemic correction. Senior and specialized roles (Research Scientist, ML Architect) are more likely to be remote-eligible than entry-level positions, partly because experienced hires have more negotiating power and partly because these roles require less hands-on mentorship.
AI compensation is structured in clear tiers. The market median sits at $217,500. Top-quartile roles start at $272,100, and the 90th percentile reaches $325,000. These figures include base salary with disclosed compensation. Total compensation (including equity, bonuses, and sign-on) runs 20-40% higher at companies that offer those components.
Category matters for compensation. AI Safety roles lead at $300,000 median, while Prompt Engineer roles sit at $140,000. The spread between highest and lowest-paying categories reflects the premium on specialized technical skills versus broader analytical roles.
The most in-demand skills across all AI postings: Python (1,890 postings), Aws (1,103 postings), Azure (877 postings), Rag (855 postings), Gcp (631 postings), Prompt Engineering (560 postings), Pytorch (545 postings), Claude (498 postings). Python dominates, appearing in the vast majority of role descriptions regardless of category. Cloud platform experience (AWS, GCP, Azure) is the second most common requirement. The newer entrants to the top skills list (RAG, vector databases, LLM APIs) reflect the shift from traditional ML toward generative AI applications.
Frequently Asked Questions
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